01
Shaping growth
Leadership as a response to increasing complexity
Regional association of a major welfare organisation · 136 – over 2,000 employees
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From practice
Four organisations. Four paths. Similar leadership questions.
Different contexts – and yet the same themes again and again: How can leadership deal with growing complexity? How do decisions become possible? How can different perspectives be brought together? And how does change become sustainable?
Different contexts, similar leadership questions
The cases show the range of our work – and make visible how leadership, as something the organisation achieves, can be worked on in concrete terms. All clients are anonymised.
- 02
Finding a shared direction
Developing and implementing a new mission statement
Nationwide welfare organisation · approx. 50,000 employees · first phase completed
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- 03
Making leadership effective
Leadership as a lever for retention and organisational effectiveness
International professional services firm · around 15,000 employees
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- 04
Shaping transformation
Restructuring as an organisational learning and development process
Nationwide service organisation · fast-growing business unit
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Areas of expertise – backed by real client processes
Developing leadership systems
Case 03: a multi-year leadership architecture. Case 01: further development of the leadership organisation. Case 04: leadership as part of the transformation.
Roles, responsibility, decision logic
Case 03: roles and spans of control. Case 01: roles, decision premises and the architecture of responsibility. Case 04: patterns of decision-making and collaboration. Case 02: decision steps towards the new mission statement.
Resistance, tension, conflict
Case 03: trust and leadership in complex organisations. Case 04: dealing with resistance and organisational paradoxes.
A shared understanding of leadership
Case 03: a shared understanding of leadership across the organisation. Case 01: a systemic understanding of leadership across all management levels.
Working amid uncertainty and change
Case 01: growth and rising complexity. Case 04: restructuring, change and the deliberate handling of tensions.
Lasting embedding
Case 03: 14 leadership formats permanently established. Case 01: leadership embedded as a shaping function of the organisation. Case 04: implementation along a structured roadmap.
What changed measurably
Retention
Case 0359%88%
Engagement index
Case 0342%76%
leaders developed
Case 035,400+
interviews for the organisational diagnosis
Case 0184